To track a group of assets, a single asset, or only certain assets, follow these steps:

Note: For a general description of the parts of the Tracking screen, see Navigating the Tracking Screen. For details about the Tracking screen's vertical toolbars on the right side of the map and other map features, go to Navigating the Tracking Screen's Map.

  1. Click  on the left side of the screen.
    The Tracking screen will open.
    By default, it displays the assets of the group you have selected in the Group Chooser on the map. If those are the vehicles you want to track, you can skip down to here (just after step 3's Note). (See Choosing a Group to View Globally for details on how to change your chosen group.)
  2. If you would like to track a different group (or groups), an individual asset, or just a few assets, follow these steps:
    1. Click the Groups/Assets drop-down arrow at the top of the screen.
      Your selected group will be displayed (City of Meryton in the example in the following figure). It should be automatically expanded to show its subgroups. (If not, an expansion arrow will appear to the left of its name.)
      Note: If you want to view a group above this group, you'll need to change the group you have chosen in the Group Chooser, as shown in Choosing a Group to View Globally. If you want to view a group that is above your assigned group in your account hierarchy, you'll need to obtain different permissions from your organization's iOn administrator.
    2. If the group or asset you need to track is a subgroup or in a subgroup, click the expansion arrow of its parent group ().
      If you want to track assets in one or more of their subgroups, click  to the left of the higher-level group's name — and keep doing so down the hierarchy until you reach the groups you want.
    3. To track entire groups, select the groups' check boxes. ( means selected, and  deselected.)
      To track individual assets, click the More Options () icon under the group they belong to.
      The group's assets will be displayed.
      Then select each asset's check box.
      Note: You can choose single assets under different groups as well.
      Another method of tracking just one asset is to perform a search for it by typing part of its name in the Search field at the top left of the screen and selecting it from the matching entities that will appear in a drop-down list.
    4. Click Done.
    5. If you need to filter the results by other entities (such as type or category), perform step 3.
      If not, skip down to here.
  3. If you want to track only assets with a certain type, category, route, or status, you can apply one (or more) of the other filters at the top of the screen by clicking its drop-down arrow, selecting the properties you need, and clicking Done. (See Saving an Asset or Geofence View as a Filter for more details.)
    Note: All the filters might not appear on your screen. There is a More Filters option that is responsive to the size of your browser window; it will be displayed if your window isn't wide enough to accommodate all the available filters (and will contain all of those that don't fit).
    If More Filters is displayed at the top of your page, you can access the options it houses by clicking its drop-down arrow and then the name of the filter.
  4. The assets of the groups you selected, assets with the applied filters, or individual assets will appear on the map.

    Note: By default, labels will appear on the map with the assets' names, and the assets will be clustered, which means that multiple assets in the same area will appear as a group with a number, such as , instead of individually with their own labels. (You can turn off clustering or the labels by opening the Map Layers widget [click ] and deselecting Asset Clustering or Asset Labels under Assets. Configuration changes such as these will persist across user sessions; for example, if you turn off asset clustering and log out, when you log back in, you'll see that clustering is still disabled.)

    Tracking will automatically watch the assets in real time, tracking their most recent activity and reporting their current GPS events. The map data is refreshed by default every 12 seconds.
    HUGE FLEET MODE: If you are viewing a large number of assets (over 5,000), iOn will automatically turn on Huge Fleet mode, which is designed to optimize the Tracking screen's response to displaying so many vehicles. You will find that your assets' locations and details will not automatically update and that the option to turn off clustering has been removed.
    You can switch to Normal mode by reducing the number of assets shown on the map (for example, by selecting a small group in the Group Chooser or applying one of the Tracking filters).
    Each asset will be labeled with its name, an icon representing what type of asset it is (such as  for a vehicle), and an arrow marker indicating the direction it is traveling (or was last traveling). The marker colors indicate the following:
    • Green (): The asset is in motion.
    • Yellow (): The asset is idle.
    • Gray (): The asset is parked.
    • Red (): The asset has been towed.
  1. You have multiple options for viewing the tracking information for the displayed assets, including a grid view (similar to the grid in legacy iOn) and the asset list. To view the asset data, click to the right of .
    Your assets will appear in whatever view you last had selected on the Tracking screen, such as the asset list:
  2. To change the asset list view, click one of these icons at the top of it:
    Note: The blue icon is the one you currently have selected.
    • : Displays the asset cards in a list. Each asset card will provide some basic details, as follows:

      A. The asset's name
      B. The driver assigned to the asset
      C. The asset's current state (such as Parked or Moving), plus the date and time data was last received from its GPS device
      D. The address of its current location
      E. The group the asset is assigned to
      F. Its assigned iOn Tags (if any), which you can view by clicking the expansion arrow
    • : Displays just the asset names and icons in a list.
    • : Switches to the asset grid and places it to the left of the map. You can click and drag  to the right to give the grid more screen real estate.
    • : Switches to the asset grid and places it below the map. You can click and drag  up to give the grid more screen real estate. With this view, the toolbars switch to horizontal if there isn't enough room for them to be placed vertically.
      Note: The grid displays details about the selected assets, including where and when each asset's LMU last reported to iOn, what event was triggered, who was driving the vehicle (if a driver is assigned), and the vehicle's speed.

      Each underlined asset name is a link you can click to open its Asset Details pane and zoom in on it on the map.
      You can export the grid data to a CSV (comma-separated value) file by clicking  at the top right of it.

      You can add or remove columns by clicking at the top right of the grid and following the steps in Customizing Displayed Columns. If you don't have iOn save grid modifications you make automatically for all the iOn screens (if the Automatically Save Grid Settings toggle in the Preferences area of My Profile is deselected — see Viewing Your Profile and Setting Your Preferences), you can save any layout changes you've made to grid by clicking . (See Saving Grid Changes for an Individual Screen for more details.)
      If you apply any filters to the grid, you can clear them all by clicking  (which will appear to the left of the other icons).
    • : Changes the sort order of the asset names for the current list view. At first, this will be in ascending order (from lowest to highest for numbers, or from A to Z for words). Clicking the icon will switch to descending order (from highest to lowest for numbers, or from Z to A for words), and another click will return to ascending.
  3. You can zoom in on an asset on the map by clicking in its card in the asset list or its name in the asset grid.
  4. To view details for an asset, click its name on its card in the asset list or in the asset grid.
    At the top of the Overview tab is the Asset Details pane, which contains the same information as the asset's card.
    You can click Street View to see the asset's Street View in Google Maps, Navigate To to get Google Maps directions from your current location to it, Find Nearby to find fleet assets that are close to it, and Maintenance Schedule to see when it's next due for repairs and upkeep (if the asset has a maintenance schedule applied to it).
    If the asset has iOn Tags associated with it and you click the iOn Tags expansion arrow, they'll appear in a list beneath the pane.
    Note: You can click a tag's name to open its details and zoom in on its last-known location on the map. If  appears to the right of its name, the tool is out of range of its assigned asset's LMU.
    You can click the Diagnostics expansion arrow to see engine data, such as whether the Check Engine light is on, the odometer value, engine hours, fuel level, battery levels, input status, and fault codes (as available).
    If you click the Additional Info expansion arrow, you'll see the asset's properties, such as name, description, and asset type.
    The History tab maps the asset's history of activity for the last 24 hours. See Mapping Asset History for details.
  5. To view an asset's pop-up window, click its icon and label on the map.
    Most pop-up windows will have only the first tab shown here, which displays vehicle data such as its current location, status, and assigned group (as available).

    If the asset is equipped with an iOn Vision camera (and your user role has iOn Vision privileges), the iOn Vision tab will also be available, which will show the vehicle's last recorded video events. (See What Triggers an iOn Vision Video Capture? for a list of what events trigger the video recordings.)