CrashBoxx is an add-on service that can notify you in real time if your vehicles have been involved in an accident and provide crash-reconstruction data. The event information is collected by the vehicle's LMU (location messaging unit) and sent to CalAmp to be processed. The software then evaluates whether the asset has been in an actual crash and notifies the interested parties. This can help get emergency services quickly to your drivers and provides valuable information for insurance claims. Within the CalAmp application, you can view CrashBoxx cases by case ID as follows:

Note: You can find additional CrashBoxx information on the CrashBoxx Dashboard. See Viewing Accident Data on the CrashBoxx Dashboard for details.

  1. In the sidebar menu on the left, click .
    The CrashBoxx screen will appear.
    Crash cases from the past month will be displayed. By default, they are listed chronologically, with the most recent one on top.
  2. If you want to see cases in subgroups of the one you have selected in the Group Chooser, make sure that View Subgroups is selected at the bottom of the screen.
  3. You can scroll down the grid to see all the possible accidents that occurred.
  4. To find a crash event from a particular date, you can sort or filter the Event Date column, as shown in Sorting and Filtering Column Data.
    If you already know the case ID of the accident you are researching (such as if you received a CrashBoxx notification), you can filter the Case ID column to locate its row.
    To find events that CalAmp has determined were definitely a crash, you can filter the Event Classification column for "Confirmed."
  5. You can export the grid data to a CSV (comma-separated value) file by clicking  at the top right.
  6. You can add or remove columns by clicking at the top right of the grid and following the steps in Customizing Displayed Columns.
  7. If you don't have CalAmp save grid modifications you make automatically for all the application's screens (if the Automatically Save Grid Settings toggle in the Preferences area of My Profile is deselected — see Viewing Your Profile and Setting Your Preferences), you can save any layout changes you've made to the CrashBoxx screen by clicking . (If you haven't made any layout updates you can save, will be above the grid instead.) See Saving Grid Changes for an Individual Screen for more details.
    Here is an explanation of the column headers:
    • Group: The name of the fleet group the involved asset belongs to.
    • Case ID: The number CrashBoxx assigned the case to identify it when the crash event occurred.
    • Severity: The seriousness of the potential accident, or harm level, with possible values Very Light, Light, Moderate, Heavy, and Very Heavy.
    • Event Classification: The category CalAmp has placed the event in after it has been evaluated. For example, a value of Confirmed indicates that this was an actual accident; Unconfirmed means that the triggering events may not be the result of a crash.
    • Event Date: The date and time the crash events occurred.
    • Address: The location of the possible accident.
    • Device: The associated asset's LMU, which is usually listed by its ESN (electronic serial number).
    • Speed: The speed and direction the asset was traveling at the time of the crash.
    • VIN: The asset's vehicle identification number.
    • Make: The vehicle's make and sometimes model, such as Ford F-350.
    • Heading: The direction the asset was going when the accident happened, displayed graphically.
  8. Just below the grid are icons that enable you to navigate through the pages of data, if needed. See Paging Options for an explanation of these.