Geofence events occur when your assets enter and exit your designated geofences (areas of interest to your organization, such as job sites or vehicle yards); these are automatically reported to iOn for each geofence that has the option Generate Enter/Exit Events for Reports selected. You can see your current geofence events on the Events - Geofence Events screen.


Note: Don't confuse geofence events with alerts/notifications! Alerts/notifications are messages sent from the iOn system to inform users of certain asset or driver situations (as a result of event triggers from your assets' devices), such as a warning about a low battery or a missing iOn Tag. Geofence events are not displayed on the Notifications panel that is accessible in the site banner — UNLESS you or someone else in your organization has specifically added a notification using one of these alert types: iOn Geofence Event, iOn Geofence Event by Asset, iOn Geofence Event v2, and iOn Geofence URLPOST Event. (See Adding a Notification [Alert].)


For details on how to acknowledge a geofence event, go to Acknowledging Your Geofence Events.


To view your geofence events, follow these steps:


  1. In the sidebar menu on the left, click .
     
  2. Click Geofence Events on the flyout menu that appears.
     
    The Events - Geofence Events screen will appear and display all the unacknowledged geofence events your organization has received.
      
    By default, your geofence events are listed by date and time in descending order (from newest to oldest).
     
  3. You can scroll down the grid to see all the geofence events that have been reported that haven't been acknowledged yet.
    Note: If you'd like to view acknowledged events as well, open the Acknowledged column's filter, click Clear, and then click Apply. (See Sorting and Filtering Column Data if needed.)
  4. You can search for the entrances and exits of a specific asset or geofence by sorting or filtering the Asset or Geofence column, as shown in Sorting and Filtering Column Data.
    Note: Also, you can find a specific date's events by filtering the Time column for it.
  5. You can refresh the grid data manually (to show geofence events that have occurred since you've opened the page) by clicking  at the top right.
    Note: The screen is automatically reloaded every five minutes if new events have occurred.
  6. You can export the grid data to a CSV (comma-separated value) file by clicking .
     
  7. You can add or remove columns by clicking at the top right of the grid and following the steps in Customizing Displayed Columns.
     
  8. If you don't have iOn save grid modifications you make automatically for all the iOn screens (if the Automatically Save Grid Settings toggle in the Preferences area of My Profile is deselected — see Viewing Your Profile and Setting Your Preferences), you can save any layout changes you've made to the Events - Geofence Events screen by clicking . (If you haven't made any layout updates you can save, will be above the grid instead.) See Saving Grid Changes for an Individual Screen for more details.
     
    Here is an explanation of the column headers:
     
    • Group: The name of the fleet group the asset that triggered the geofence event belongs to.
       
    • Asset: The name of the asset that entered or exited the geofence.
       
    • Type: Whether the event was an arrival in (Entered) or departure from (Exited) the geofence.
       
    • Geofence: The name of the zone that was entered or exited.
       
    • Time: The date and time the asset entered or exited the geofence's boundary.
       
    • Acknowledged: Whether the geofence event has been acknowledged (verified that the event was seen and, if necessary, handled [for example, if the area that was entered was a prohibited zone, so the driver's manager needed informed]). See Acknowledging Your Geofence Events.
       
  9. Just below the grid are icons that enable you to navigate through the pages of data, if needed. See Paging Options for an explanation of these.