Alerts, also called notifications, are messages sent from iOn to inform users of certain asset/driver situations (as a result of event triggers from your assets' devices), such as a warning about a low battery or a missing CalAmp Tag. Geofence events occur when your assets enter and exit your designated geofences (areas of interest to your organization, such as job sites or vehicle yards, around which you draw geocoded borders). Both alerts and geofence events send notices to iOn.

You can view your alerts using the icon in the site banner, which opens the Notifications panel, or via the Events - Notification Events screen, which lists all your reported alerts in a grid. See Viewing Notifications and Marking Them As Read for details on how to check your notifications and acknowledge that they've been seen (and, if necessary, handled). To see your geofence events, go to the Geofence Events screen (see Viewing Your Geofence Events).

Note: Don't confuse geofence events and notifications based on them. Geofence events don't appear in the banner's Notifications panel.

You will, of course, see geofence event ALERTS in the Notifications panel if you have specifically added those notifications via Admin - Notifications. The alert types to use for those are Geofence Event, Geofence Event by Asset, Geofence Event v2, and Geofence URLPOST Event.

Be aware that geofence alerts are triggered only for assets in the group they are assigned to (or their child groups, if the notification is set to be inheritable) — NOT for their parent group or any other groups higher in your organization's hierarchy.

The All Activity tab of the Notifications panel	The Urgent tab