Before you can get started with iOn, you'll need to be added as an authorized user by your organization's software administrator (or another iOn user with privileges to add you). You'll know when your account has been initiated because you'll be sent a Welcome to iOn email.
Caution: Before you log in, be aware that as an iOn user, it is your responsibility to keep your username and password secure. You individually are legally responsible for all activities of your account, so you must never share its use with others.
By accepting your account, you agree to immediately notify CalAmp of any unauthorized use of your username and password or any other breach of security of the iOn site you become aware of.
See CalAmp Disclaimer and Login Security for more information.
In this article, you'll find three different sections, in the following order: how to log in directly to iOn, how to log in the first time (just after you receive the Welcome to iOn message), and how to log out.
Logging In to iOn
Follow these steps to log in to the application directly:
- In a browser, navigate to https://ion.calamp.com.
iOn will launch.
Note: If you've logged in previously and selected Remember Me, your username will be filled in for you. - Type your username in the Username field.
- Click Next.
The Password field will appear.
Note: If your organization is using single sign-on (SSO — see Single Sign-On Between Okta and iOn) and you entered an SSO username, instead of the Password field appearing, you will be redirected to your Okta URL, where you will input your credentials. Then you will be able to access iOn without logging in again. - Type your password in the Password field.
- Click Remember Me if you want the site to remember your username and password for later logins.
Warning: Do not select Remember Me if you are using a shared device; this will store your password as well as your username, so you'd be allowing others to use your account — which you should NEVER do. Be aware that you are responsible for all activities ascribed to your login credentials. (See CalAmp Disclaimer and Login Security for more information.) - Click Next.
iOn will launch and display your default landing screen (usually the Tracking screen, unless you've changed it in My Profile).
Logging In for the First Time
When your iOn account is initially created, you can follow these steps to log in for the first time:
- Open the Welcome to iOn email.
In it, you'll find your login credentials, including a temporary password.
- Click the Launch iOn link in the email.
The iOn website will launch.
- Follow the steps in the preceding section to log in.
Note: Although you are welcome to continue using the temporary password iOn provides you, you might want to switch to a more user-friendly one. Follow the steps at Changing Your Password When Logged In to do so.
Logging Out of iOn
To log out, follow these steps:
- Click your username in the site banner.
The user profile drop-down box will appear.
- Click Log Out.
You'll be logged out and returned to the login screen.