This article describes the various features of the Admin - Maintenance Service Items screen, which you access by clicking  >> Admin >> Maintenance — and clicking the Service Items tab at the top left. The Admin - Maintenance Service Items screen is where your organization's iOn administrator will add new service items and edit or delete existing ones.

Caution: There are several steps involved in creating a service schedule, one of which is creating the items it requires. It is imperative that you complete all of the steps in order for the Maintenance module to work. See The Process of Creating a Service Schedule for an outline of this important procedure.

If your default iOn group is your organization's top-level group, the Admin - Maintenance Service Items screen might be blank when you open it. If that is the case, select Include Subgroups at the bottom of the screen. By default, your service items are listed by name in ascending order (from A to Z).

Note: For information about the banner at the top and accordion menu on the left (which you open by clicking ), see Navigating the iOn Site.

Here is an explanation of the grid icons and column headers:

  • Group: The name of the fleet group the service item belongs to.
  • Name: The service item identifier, which should simply be the type of repair or maintenance, such as Oil Change or Tire Rotation.
  • Description: An explanation of the service the item covers.
    Note: When you create a service item, you have the option of setting the cycle at which the maintenance is due and its reminder period (both of which will be reflected on the Maintenance Dashboard — see Checking When Services Are Due) by date, odometer value, and/or engine hours. The next three pairs of columns display that data.
  • Date Cycle: How many days will pass before the next time the service is due. For example, if this has a value of 30, the service should be performed every 30 days.
  • Date Cycle Reminder: The number of days prior to the date due you want to appear as yellow on the Maintenance Dashboard, which indicates that it is in its reminder period.
  • Odometer Cycle: How many miles (or kilometers, if that is the assigned group's default unit of measure) a vehicle asset will travel before the service comes due, such as 5000 for an Oil Change item.
  • Odometer Cycle Reminder: The number of miles or kilometers driven prior to the due odometer value that you want to appear as yellow on the Maintenance Dashboard (such as 50 miles short of the next 5000 miles marker), which indicates that it is in its reminder period.
    Note: You may need to scroll to the right to see the next two columns.
  • Engine Hours Cycle: How many engine hours a vehicle asset must drive before the service is due (such as every 500 engine hours for a Transmission Fluid Change item).
  • Engine Hours Cycle Reminder: The engine hours value at which to set the reminder period (such as 50 engine hours short of the 500 total for the cycle).
  • Actions: Functions you can perform for the service item on this screen.
  • : Opens the Edit window for the service item, in which you can modify its settings. (See Editing a Service Item for details.)
  • : Deletes the service item. (See Deleting a Service Item for details.)

These are the options along the bottom of the screen:

  • Select Columns: Enables you to add or remove columns. (See Customizing the Grid Layout for details.)
  • Clear Filters: If you have applied filters to any columns (see Sorting and Filtering Column Data), removes them. Note that this is necessary before you can apply any subsequent filters for a column.
  • Clear Sort: If you have sorted the data in a column (see Sorting and Filtering Column Data), removes the sort.
  • Export to CSV: Exports and downloads the grid data to a CSV (comma-separated value) file.
  • Include Subgroups: Displays the service items of the subgroups (if any) of the group you have selected in the Group Chooser. (See Choosing a Group to View Globally for details on how to change the group each screen will display the data for upon launch.)
  • Add Service Item: Begins the process of adding an individual service item to your iOn account. (See Adding a Service Item for details.)
  • Refresh: Refreshes the data on the screen (which can be especially useful if other users are making changes).

Just below the grid are icons that enable you to navigate through the pages of data, if needed. See Paging Options for an explanation of these.