An alert is a message sent from your system via email or text to inform certain users of situations, such as a warning about a low battery or a missing iOn Tag. This article describes the various features of the Admin - Alerts screen, which you access by clicking  >> Admin >> Alerts. The Admin - Alerts screen is where your organization's iOn administrator will add new alerts and edit or delete existing ones.


If your default iOn group is your organization's top-level group, the Admin - Alerts screen might be blank when you open it. If that is the case, select Include Subgroups at the bottom of the screen to see your alerts. By default, the alerts are listed by name in ascending order (from A to Z).


Note: For information about the banner at the top and accordion menu on the left (which you open by clicking ), see Navigating the iOn Site.



Caution: Don't confuse the Admin - Alerts screen with the Alerts screen, which is where you can view and acknowledge alerts your organization has received. (See Navigating the Alerts Screen for details.)


Here is an explanation of the grid icons and column headers:


  • Group: The name of the fleet group the alert belongs to.
     
  • Name: The alert identifier.
     
  • Type: The classification for the alert.
     
  • Schedule: If the alert should be triggered and sent only during a certain portion of the day, it will have a schedule applied, which will be specified here.
     
  • Severity: The seriousness of the alert, or priority level, with possible values Low, Medium, High, and Critical.
     
  • Description: An explanation of what the alert is designed to warn you about.
     
  • Inheritable: Whether the alert can also be triggered by assets in subgroups of the group it is assigned to (so the subgroups, or child groups, inherit the alert from the parent group).
     
  • Status: The alert's current state in the database, such as Enabled.
    Note: If the Status is set to Disabled or Suspended, the event that would normally trigger the alert will not be reported to the system, and its assigned users won't be sent an email or text message.
  • Actions: Functions you can perform for the alert on this screen.
     
  • : Opens the Edit window for the alert, in which you can modify its settings. (See Editing an Alert for details.)
      
  • : Begins the process of duplicating the alert, which is a quick way to add an alert with properties that are similar to another one. (See Adding an Alert for details.)
      
  • : Opens the Audit window, in which you can see what edits have been made to the alert's data and by whom. (See Auditing Changes Made to an Alert for details.)
     
  • : Deletes the alert. (See Deleting an Alert for details.)


These are the options along the bottom of the screen:


  • Select Columns: Enables you to add or remove columns. (See Customizing the Grid Layout for details.)
     
  • Clear Filters: If you have applied filters to any columns (see Sorting and Filtering Column Data), removes them. Note that this is necessary before you can apply any subsequent filters for a column.
     
  • Clear Sort: If you have sorted the data in a column (see Sorting and Filtering Column Data), removes the sort.
     
  • Export to CSV: Exports and downloads the grid data to a CSV (comma-separated value) file.
     
  • Include Subgroups: Displays the alerts of the subgroups (if any) of the group you have selected in the Group Chooser. (See Choosing a Group to View Globally for details on how to change the group each screen will display the data for upon launch.)
     
  • Add Alert: Begins the process of adding an individual alert to your iOn account (starting from scratch, as opposed to duplicating an alert). (See Adding an Alert for details.)
     
  • Edit: Opens the Edit window for the selected alert, in which you can modify its settings. If you select multiple alerts prior to clicking Edit, you can modify only common fields for them. (See Editing an Alert for details.)
     
  • Delete: Removes the selected alerts from the system. (See Deleting an Alert for details.)
     
  • Refresh: Refreshes the data on the screen (which can be especially useful if other users are making changes).


Just below the grid are icons that enable you to navigate through the pages of data, if needed. See Paging Options for an explanation of these.