Before you can get started with the iOn site, you'll need to be added as an authorized user by your organization's iOn administrator (or another iOn user with privileges to add you). You'll know when your account has been initiated because you'll be sent a Welcome to Cal/Amp iOn email.


Caution: Before you log in, be aware that as an iOn user, it is your responsibility to keep your username and password secure. You individually are legally responsible for all activities of your iOn account, so you must never share its use with others.


By accepting your iOn account, you agree to immediately notify CalAmp of any unauthorized use of your username and password or any other breach of security of the iOn site you become aware of.


See CalAmp Disclaimer and Login Security for more information.


In this article, you'll find three different sections, in the following order: how to log in after your initial login (the procedure you'll use the most often), how to log in the first time (just after you receive the Welcome to Cal/Amp iOn message), and how to log out.


Logging In to iOn


Follow these steps to log in to the iOn site (for all logins after your first one — skip down to the section "Logging In for the First Time" if this is your initial login):


  1. In a browser, navigate to https://connect.calamp.com/ion.
     
    The Cal/Amp iOn website will launch.
     

    Note: If you've logged in previously and selected Remember Me, your username and password will be filled in for you, and you can skip down to step 5.
  2. Type your username in the Username field.
     
  3. In the Password field, type your password.
    Note: If you've forgotten your password and need to reset it, follow the steps in Resetting a Forgotten Password from the Login Screen.
  4. Click Remember Me if you want the iOn site to remember your username and password for later logins.
    Warning: Do not select Remember Me if you are using a shared device; this will store your password as well as your username, so you'd be allowing others to use your account — which you should NEVER do. Be aware that you are responsible for all activities ascribed to your login credentials. (See CalAmp Disclaimer and Login Security for more information.)
  5. Click Sign In.
     
    iOn will launch and display the Tracking screen, with your default group's vehicles and other assets shown on the map (unless you've changed your startup screen, as shown in Viewing Your Profile and Setting Your Preferences).


Logging In for the First Time


When your iOn account is first created, you can follow these steps to log in for the first time:


  1. Open the Welcome to Cal/Amp iOn email.
     
     
    In it, you'll find your iOn login credentials, including a temporary password.
     
  2. Click the Click Here to Launch Cal/Amp iOn link in the email.
     
    The Cal/Amp iOn website will launch.
     
     
  3. Type (or copy and paste) the username provided in the email in the Username field.
     
  4. In the Password field, type (or copy and paste) the temporary password from the email.
    Warning: Do not select Remember Me for this login because you don't want to save the temporary password. You can choose it in subsequent logins if you are NOT using a shared device. Remember Me stores your password as well as your username, so setting this on a device others use as well will allow them to use your account — which you should NEVER do. Be aware that you are responsible for all activities ascribed to your login credentials. (See CalAmp Disclaimer and Login Security for more information.)
  5. Click Sign In.
     
    You'll be prompted to change the temporary password.
      
  6. Type the password you'd like to use in the Password field, with these requirements:
     
    • The password must contain one uppercase letter, one lowercase letter, one number, and one special character.
       
    • It must have between 10 and 64 characters.
       
    • It cannot contain spaces or your username.
       
  7. Retype the same password in the Confirm Password field.
     
  8. Click Save.
     
    iOn will display the Tracking screen, with your default group's vehicles and other assets displayed on the map. (If you'd like to change your startup screen, follow the steps at Viewing Your Profile and Setting Your Preferences.)


Logging Out of iOn


To log out of iOn, click  in the site banner and then click Sign Out.


You'll be logged out and returned to the login screen.